Frequently Asked Questions

Shopkeeper POS is a modern point of sale software designed for retail stores and hospitality businesses. It offers comprehensive features including sales management, inventory control, customer management, and detailed reporting.

Shopkeeper offers a 14-day free trial period with full functionality. After the trial period, you'll need to purchase a license to continue using the software.

Yes, Shopkeeper works offline. Internet connection is only required for initial activation and synchronization if you're using multiple devices.

Yes, we provide technical support through our help center, email, and community forums. Professional license holders get priority support.

Shopkeeper requires Windows 10 or newer, 2GB RAM (4GB recommended), 1024x768 screen resolution, and .NET Framework 4.8.

Yes, Shopkeeper supports data import from CSV files. We also offer professional data migration services for seamless transition.

Shopkeeper automatically checks for updates and notifies you when new versions are available. Updates can be installed with a single click.

Shopkeeper supports cash, credit cards, mobile payments, and custom payment methods. Integration with popular payment processors is available.

Yes, you can split payments between multiple payment methods and handle partial payments easily.

Yes, Shopkeeper offers mobile apps for both Android and iOS devices, allowing you to manage your business on the go.

The mobile app automatically syncs with your desktop installation when connected to the internet, ensuring data consistency across all devices.